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High customer service levels to agents and policyholders have become a critical element for success in the insurance industry. IBS offers Web-enabled applications as well as infrastructure and integration services to help property and casualty, life and health insurance companies reduce costs, increase revenues and deliver outstanding customer value.
Real-Time Workflow Solutions
Empower agents, policyholders and internal users with these modular applications that Web-enable existing business processes. Each function can be customized and delivered rapidly and cost effectively:
- Quoting and rating solutions for agents
- Policy and billing information for policyholders and agents
- Agency resources, including company news, downloads, supplies and contact information
- Web-accessible manuals
- Online claims reporting and tracking
- Online, real-time payment processing
- Forms access, submission and storage
- Email tool for managing announcements, billing, promotions and marketing campaigns
Business analysis services assess current issues, define needs and provide clear direction for improvement strategies.
Network and systems infrastructure services are performed by IBS' highly experienced networking and system engineers to design well-integrated, high-performing infrastructures with simplified maintenance:
- Network architecture analysis
- Network troubleshooting and performance tuning
- Network design
- Operating systems upgrades and migrations
- Systems integration
- Security assessment
- Desktop management
Benefits of IBS Insurance Solutions:
- Maximize existing infrastructure and Web investments
- Increased functionality with real-time information access for agents, policyholders and internal users
- Flexible modules customized to your specific needs
- Cutting edge selling tools for agents
- Optimized workflow for agents and internal users
- Decreased processing costs
- Quick-to-market development
Why IBS for Insurance Solutions?
- Over 25 years experience in information technology services and solutions
- Commitment to deliver effective results and meaningful business value to our clients
- Industry expertise with many successful implementations and support engagements to leading mid- and large-size insurers
- Ability to assess business needs and align technology to business goals
- Optimized workflow for agents and internal users
- Decreased processing costs
- Strength in leveraging existing assets, working within budgets and simplifying maintenance
- Emphasis on creating enduring relationships with our clients
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A Veteran-Owned Business © 2007 Interactive Business Systems, Inc. All rights reserved. |
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