Business Challenge

The goal of the project was to develop, test and document an actionable disaster recovery plan for the mission critical information services and applications to keep the business up and running. The plan included:

• General business applications such as email, File Servers, Payroll, EDI, and the Microsoft Networking environment.
• ERP system which included Order Entry, Inventory, Shipping, Invoicing, Cash Disbursements, Cash Receipts, Pricing, Discounting and Financial Statements.
• A Deduction Management System for processing client discounts and rebates.

This project was not attempted internally by the client due to a lack of time, resources, and the number of concurrent internal projects. IBS was selected as the project vendor for this initiatives based on our ability to rapidly demonstrate an understanding of the business and technology challenges and formulate logical and relevant solutions. A flexible delivery model significantly contributed to reducing the cost of the project while delivering on time and within budget.

Services Provided by IBS

IBS assembled a team of professionals with expertise in Disaster Recovery and Business Continuity Planning, Management Consulting, Project Management, Enterprise Resource Planning, Database design, development and administration, Microsoft Certified Network Engineer, and Technical Writing.

Benefits

• Demonstration of IT Systems Sarbanes-Oxley, FDA and HIPAA compliance.
• Reduction of the risk of human disaster.
• Limited loss of critical information needed to continue servicing clients.
• Improved protection of vital assets.
• Documented test results delivered by an objective third party.
• Action plans detailed communications between the Business and IT Groups.
• A business continuity organization and structure was initiated for execution.
• Portions of the test results were used for SAS 60 / 70 Auditing purposes.
• A disaster recovery plan which was expanded to address business continuity.
• Developed and DR/BC planning model reuse to consistently update the plan.