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Online tools for customers gives manufacturer
a competitive edge.
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Business Challenge
This global manufacturer of precision ball and roller bearings wanted to create a highly functional site that went far beyond an online catalog offering. The new site would provide its customers with comprehensive product and usage information, technical calculation tools and downloadable product data and drawings. The client chose IBS to develop the site based on extensive web development experience and data modeling expertise.
Benefits Provided by IBS
The site was designed to be very functional and easy for customers to use. Clear top-level navigation corresponds to the primary features of the site:
- a library of searchable product and maintenance information
- troubleshooting reference to identify and correct damage or wear
- calculation tools for bearing life, vibration frequencies and fit/clearance
- catalog of products
- downloadable CAD data and drawings
- extensive product, technical and usage information
- product interchange lookup for other manufacturers
For maximum functionality, the site was designed to furnish product data in both English and metric measurements based on customer preference. When conversions are required, online tools perform the calculations. Correspondingly, IBS developed the search function to accommodate either measurement system.
IBS Expertise
Site design, web architecture, data modeling.
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Success Stories 
