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| Business process analysis lays the groundwork for SAP implementation.
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A global manufacturer and retailer of luxury apparel desired to upgrade and integrate their financial accounting and retail software. After extensive studies, they concluded that an implementation of SAP software would be the best choice.
The implementation would affect both their UK and European operations and would need to integrate well with other business critical systems. Many business processes would be affected by the implementation.
The company asked IBS Consulting Services, the UK arm of Interactive Business Systems, to verify their findings and confirm that SAP was the most appropriate system to support their current operations and planned growth.
IBS Consulting Services undertook a Business Process and Gap Analysis Study. The IBS team, lead by senior finance, retail and logistics consultants, began their on-site study with one-on-one interviews throughout the company. During this process, IBS documented the many tasks performed in each department, analyzed them, and produced a report detailing the business activities on a daily, weekly and monthly basis (the As-Is business processes). The team uncovered many duplicated tasks being performed on discrete systems with no data sharing.
Using industry best practices, the consultants then mapped the processes to the SAP solution. Because more efficient processes were used in the new SAP system, not all of the client's processes fit the solution. These processes formed the basis for the Gap Analysis.
IBS proposed reengineering some of the business processes and restructuring some of the client's departments. As the recommendations were reviewed with the client and agreed to, the To-Be business processes were established. Finally, the As-Is and To-Be processes were presented to senior management, who accepted the proposed changes and approved the SAP implementation.
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Success Stories 
