Offshore Team Provides Ongoing Application Support and Enhancements

The Client

Mike Albert Fleet Management Solutions provides automotive fleet solutions and services to businesses nationwide.

The Challenge

Mike Albert purchased and implemented an Oracle-based Fleet Management System called BYNX, which was primarily implemented by companies in Europe. In order to use BYNX in the US, it needed to be highly customized to fit the title and licensing regulations required by individual state laws.

After the system went live, Mike Albert realized they needed a cost-effective solution to address an estimated two years’ worth of backlogged bug fixes and enhancement requests. They engaged Interactive Business Systems to deliver this solution.

The Solution

IBS put together a dedicated team of 11 offshore resources including:

  • Java team (3 members)
  • Oracle team (5 members)
  • QA team (3 members)

Both the Java and Oracle teams have team leads onsite at Mike Albert that provide technical and functional specification to the offshore team and coordinate the work.

The Results

Mike Albert now has a team that provides ongoing support, maintenance, and enhancements for the Fleet Management System. They are now engaged in systematically modernizing the application to a Java-based front end using an agile methodology.

download pdf


Technologies used:

  • Oracle Forms
  • Oracle Reports
  • Oracle 11G
  • J2EE
  • JSF
  • Hibernate
  • Spring
  • Blue Spring BPM
  • Pentahoe
  • Cognos